Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require. For General/Routine Appointment Enquires, please email: bswicb.appointments.heartofbath@nhs.net
Abdominal Pain
Who to see: GP, Physician Associate or Advanced Nurse Practitioner Advice: Please contact reception on 01225 613100 to make an appointmentAcute Asthma
Who to see: GP, Physician Associate or Asthma Nurse Advice: Please contact reception on 01225 613100 to make an appointmentAnxiety
Who to see: GP, Physician Associate/Advanced Nurse Practitioner or Mental Health Nurse Advice: Please contact reception on 01225 613100 to make an appointmentBack Pain
Who to see: GP, Physician Associate/Advanced Nurse Practitioner or In-House Physiotherapist Advice: Please contact reception on 01225 613100 to make an appointmentBlood Pressure Monitoring
Who to see: Health Care Assistant Advice: Nurse/Health Care Assistant will consult the GP as necessary. Advice: You can take your BP in either Surgery with the machine in the waiting room, please hand results to ReceptionistBlood Tests
Who to see: Phlebotomist Advice: Clinics are held daily at various times. Appointments for blood test must have been requested by your doctor or other health care professional. For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our nurses who will advise you.Blue Badge Forms
Who to see: Bath & North East Somerset Council Advice: Please call 01225 477133 or email blue_badge@bathnes.gov.uk. Blue Badge application form can be found here: www.bathnes.gov.ukBoils
Who to see: Community Pharmacy Referral Advice: Please contact reception on 01225 613100 for a referralBreathlessness
Who to see: GP, Physician Associate/Advanced Nurse Practitioner or Nurse Advice: Please contact reception on 01225 613100 to make an appointmentBruised Ribs
Who to see: GP or Advanced Nurse Practitioner Advice: Please contact reception on 01225 613100 to make an appointmentBurns
Who to see: Advanced Nurse Practitioner, Treatment Room Nurse or Community Pharmacy Referral (minor burns) Advice: Please contact reception on 01225 613100 to make an appointment/referralCellulitis
Who to see: GP Advice: Please contact reception on 01225 613100 to make an appointmentCervical Smears
Who to see: Treatment Room Nurse Advice: Once you have received your invitation by post from the NHS, please make an appointment with the NurseChest Infections
Who to see: GP or Advanced Nurse Practitioner Advice: Please contact reception on 01225 613100 to make an appointmentChildren's Immunisations
Who to see: Nurse Advice:Baby Clinic is run by our Practice Nurses, appointments needed for Immunisations. Find our more at: www.nhs.ukChronic Heart Disease
Who to see: GP or Nurse (for recall appointments) Advice: Please contact reception on 01225 613100 to make an appointmentClinical Research
Who to see: Research Nurse or Study Co-Ordinator Advice: Please contact the Research Team on 01225 423250 or email trials.oldfield@nhs.netCold Sores
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referralColds
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referral Advice: Antibiotics are not needed for the common cold as colds are caused by a virus.Constipation
Who to see: Community Pharmacy Referral in first instance, if symptoms continue, speak to a GP Advice: Please contact reception on 01225 613100 to make an appointment/referralContraception/Family Planning
Who to see: Family Planning Clinic or Nurse Advice: Contraception and family planning appointments are available at various times every day.Cough
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referral Advice: Antibiotics are not needed for a cough are caused by a virus. If symptoms persist for more that 3 weeks, please contact the Surgery for a GP appointmentCystitis
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referral If symptoms persist, please contact the Surgery for a GP appointmentDental Problems
Who to see: Dentist Advice: Please book an appointment with your dentist, or find a Dentist service near you: www.nhs.ukDepression
Who to see: GP or Advanced Nurse Practitioner Advice: Please contact reception on 01225 613100 to make an appointmentDiabetes Monitoring
Who to see: Nurse or GP Advice: Routine annual clinic appointments will be sent to all our patients with diabetes the month of their birthday. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review. www.bathdiabetes.orgDiarrhoea
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referral If symptoms persist, please contact the Surgery for a GP appointment Please do not attend the Surgery with Diarrhoea.Diet/Lifestyle Changes
Who to see: Nurse / Health Care Assistant Advice: Please make an appointment with a nurse or healthcare assistant to discuss e.g. weight, exercise, diet, smoking etc.Dizziness
Who to see: GP or Advanced Nurse Practitioner Advice: Please contact reception on 01225 613100 to make an appointmentEar Care
Who to see: Nurse Advice: You may not need to see a clinician in the first instance - find out more at www.nhs.uk. If you think you may need ear irrigation ('syringing')please speak to one of our nurses who will advise you.Earache
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website or our Advanced Nurse Practitioner Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referralEczema
Who to see: Advanced Nurse Practitioner, Community Pharmacy Referral or GP Advice: Please contact reception on 01225 613100 to make an appointment/referralEmergency Contraception
Who to see: Community Pharmacy Referral or visit to your local Pharmacy (you can buy over the counter) Advice: Please contact reception on 01225 613100 to make an appointment/referralEye Infection
Who to see: Community Pharmacy Referral, visit to your local Pharmacy or Self Help - NHS Choices website Find out more at: www.nhs.uk Advice: Please contact reception on 01225 613100 to make an appointment/referral If symptoms persist, please contact the Surgery for a GP appointmentEye Injuries
Who to see: Advanced Nurse Practitioner or GP Advice: Please contact reception on 01225 613100 to make an appointmentFit Note (Sick Note)
Who to see: A new sick note has to be requested via a GP telephone appointment, if it is a repeat sick note, please ask the Receptionist Advice: Please contact reception on 01225 613100 to make an appointmentFlu
Who to see: speak to a GP Advice: Please contact reception on 01225 613100 to make an appointmentForms, Certificates and Medicals
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are insurance reports, HGV medicals, holiday cancellation forms.Fungal Infections
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentGeneral Advice
Who to see: Nurse or GP Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.Genital Herpes
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentHay Fever
Who to see: Pharmacist Advice: Please contact reception on 01225 613100 to make an appointmentHead Injuries
Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentHead Lice
Who to see: Pharmacist / School Nurse / Nurse Advice: Please check NHS InformationHeadaches
Oldfield Surgery Who to see: Pharmacist or Nurse Advice: Please contact reception on 01225 613100 to make an appointmentHoliday Cancellation Certificate
Who to see: Inform the Receptionist Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Hyperventiliation
Who to see: GP Advice: Please contact reception on 01225 613100 to make an appointmentIndigestion
Who to see: Pharmacists Advice: Please contact reception on 01225 613100 to make an appointmentInfected Wounds
Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentIngrowing Toenails
Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentInsect Bites
Who to see: PharmacistsInsomnia
Who to see: PharmacistsInsurance Forms
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Medical Reports
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Missed Contraceptive
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentMoles
Oldfield Surgery Who to see: GP Advice: Please contact reception on 01225 613100 to make an appointment St James's Surgery Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentMouth Problems
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentNappy Rash
Who to see: Nurse of Health Visitor Advice: Please contact reception on 01225 613100 to make an appointmentNeck Pain
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentNosebleeds
Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentPanic Attacks
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentPeriod Problems
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentPhobias
Who to see: GP Advice: Please contact reception on 01225 613100 to make an appointmentRashes
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentRectal Problems
Oldfield Surgery Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentRemoval of Stitches
Who to see: Nurse / Health Care Assistant Advice: Make an appointment with one of our Nurses or health care assistants.Shingles
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentSick Certificates
Who to see: Inform the Receptionist Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.Sick Note (Fit Note)
Who to see: Inform the Receptionist Advice: Please contact reception on 01225 613100 to make an appointmentSinusitis
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentSkin Conditions
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentSmoking Cessation
Who to see: Please ask reception Advice: Please ask our reception team who will send your details to our Health Care Assistant who will contact you. If you would like help sooner please visit www.nhs.uk/smokefree and Quit Now!Sore Eyes
Who to see: Community Pharmacy Referral, Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentSore Penis
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentSore Throat
Who to see: Pharmacist, Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointment for Nurse of GPStings
Who to see: PharmacistsStyes
Who to see: Self Treatment/Pharmacist Advice: If worsening please contact the Surgery reception on 01225 613100 to make an appointment to get advice from a clinician.Threadworm
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentTravel Vaccinations
Who to see: Nurse Advice: Make an appointment to discuss all your travel health needs.Urine Infections
Who to see: Community Pharmacy Referral or visit to a local Pharmacy (Boots Southgate or Preddy Newco Moorland Rd only) if eligible. Must be female, aged between 16-64years old and have 2 or 3 of the following symptoms: Dysuria (painful/difficult urination), New nocturia (urination at night), Urine cloudy to the naked eye. If not eligible as above, or if pregnant, breastfeeding or have visible blood in the urine, then please see a Nurse or GP. Advice: Please contact reception on 01225 613100 to make an appointmentVaginal Discharge
Oldfield Surgery Who to see: Nurse Advice: Please contact reception on 01225 613100 to make an appointmentVerrucae
Who to see: PharmacistVomiting
Who to see: Nurse or GP Advice: Please contact reception on 01225 613100 to make an appointmentWarts
Who to see: Pharmacist