Coronavirus Advice

 

IMPORTANT PATIENT NOTICE.  If you have been asked to attend the surgery for a face to face appointment please wear your own face covering for the duration of the appointment.

Thank you for your support


Because of the Covid-19 outbreak, we are restricting any unnecessary attendance for face to face appointments at the surgery sites.  Instead, we will be offering telephone appointments, with the option of video consults or a subsequent face to face appointment if still required.

The doctor or nurse practitioner will try to deal with your problem by telephone if at all possible and will arrange a face to face appointment if required.

We are suspending some of our routine nursing appointments. Patients wishing to book appointments with the nursing team should phone the surgery on 01225 613100 to speak with a member of our reception team.

In order to limit the spread of this infection please avoid walking directly into the surgery.

Please click on link below for more infomation about symptoms of Covid 19.

https://www.nhs.uk/conditions/coronavirus-covid-19/check-if-you-have-coronavirus-symptoms/

Heart of Bath are running a clinical trial with regards to Covid 19 for further information please visit our Clinical Research page.

Prescription requests should only be submitted online or by telephone 01225 315333 or option 2 on the main line 01225 613100.

Registration Applications must now only be submitted through our website. Please do not come into the surgery. When registering YOU MUST add your NHS No. to the online registration form, if this isn’t added you will not be registered immediately.

This is a fast-changing situation and we appreciate your patience and cooperation while GP services across the country adapt to this pandemic.

The NHS in Bath and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Please visit the NHS website for more information.

 

VISITING SITES DURING COVID – update May 2020

Oldfield Park Surgery site

Please can we ask that when visiting the surgery you do not attend with extended family members or friends unless they are children or carers, this will help us greatly with our social distancing policy.

 

If you have been asked to visit the surgery or you have a routine booked appointment, please knock on the door and a receptionist will answer, they will take your name and advise the clinician that you have arrived.

 

If you have been asked to drop off a urine sample for testing please remember to write your name and date of birth on the specimen pot, there is a secure post box in the corridor for you to leave your sample for the nurse to collect and test.

 

Many thanks for your cooperation.

St James Surgery Site

Please can we ask that when visiting the surgery, you do not attend with extended family members or friends unless they are children or carers, this will help us greatly with our social distancing policy.

 

If you have been asked to visit the surgery or you have a routine booked appointment, please enter reception and speak to a Receptionist, they take your name, and advise whether to wait in your car or the waiting room.  Please follow the 2m distancing and one in one out procedure.

 

If you have been asked by a Clinician to drop off a urine sample for testing, please remember to write your name and date of birth on the specimen pot, enter reception as above and advise Receptionist you have a sample, they will advise you to enter and post in the post box in the downstairs patient toilet.   A nurse will collect and test and advise of appropriate course of treatment.

 

Many thanks for your cooperation.