Online Services

To register for Online Services please attend Oldfield Surgery site or St James Surgery site with Photo ID and proof of address. Please remember to wear a facing covering if applicable to you.

You are now able to do the following, Online.

  • Book a routine GP Telephone appointment*****ALERT****  ALTHOUGH THE APPOINTMENT TIME IS STATED WHEN YOU BOOK ONLINE, YOU MAY NOT BE TELEPHONED AT THAT PRECISE TIME…you will be called between 8am – 2pm for morning ROUTINE GP Telephone Appointments and between 2pm – 6pm for afternoon ROUTINE GP Telephone Appointments.
  • Order repeat medication
  • View your Summary Care Record access
  • View Detailed Coded Record Access (includes viewing test results)
  • Request Full Clinical Record access (this includes Detailed Coded Record access)

Enter Online Services

For further information about online services please visit the NHS Choices website.

IT/Electronic patient records – statement of intent for Heart of Bath Medical Partnership

Contractual requirements came into force from 1st April 2015 requiring that GP practices should make available a statement of intent in relation to the following IT developments:

  • Referral Management
  • Electronic Appointment Booking
  • On line Booking of repeat prescriptions
  • Summary Care Record
  • GP2GP transfers
  • Patient Access to the detailed information from the medical record.
  • Full Clinical Record Access

Heart of Bath Medical Partnership now offers our patients all of the requirements under the GP contract relating to IT developments and are working closely with our Clinical System Suppliers to allow patients to access the detailed information from their medical record.

Patients can now access their Full Clinical record information online, to do this you will need an online account. (Please note Full Clinical Record access includes Detailed Coded Record access).

Full Clinical Record Access
Requests will need to go to your registered GP for authorisation, this is currently taking between 6 to 8 weeks to process.
Proxy Online access via an individuals own online account.

Child up to the age of 11  Appointment booking, Repeat Medication ordering, Summary Care Record access is given if requested by a parent/guardian. Detailed Coded access or Full Clinical record access requests from parent/guardian will need to go to a child’s registered GP for authorisation, this is currently taking between 6 – 8 weeks to process.

Child between the ages of 11 to 16 years – Appointment booking only is given to parent/guardian. Repeat Medication ordering requests from parent/guardian is only given where there is written, signed consent from the child. Detailed Coded access or Full Clinical record access requests from parent/guardian need to be reviewed and discussed via a telephone/face to face appointment with the child’s registered GP to gain consent from the child.

Adult proxy access – Access request from parent/guardian/relatives is only given with written, signed consent from the adult over the age of 16. If the patient is over 16 and incapacitated or not competent, requests will need to be discussed and reviewed  via a telephone/face to face appointment with the adult over the age of 16’s registered GP to gain consent from that adult.

Enter Online Services

For further information about online services please visit the NHS website.

SystmOne Online App

You can now download the SystmOne online app to any smartphone or Iphone for quick, easy access to book GP appointments, order repeat medication and look at your test results, you will need to have online access via your surgery to see information.

SystmOne Airmid App

Provides you with existing SystmOnline functionality plus lots more! Try the new Airmid app now by downloading via your mobile app store. You can log in with your SystmOnline username and password, provided by the surgery.

NHS App

Without requesting online access from your GP surgery you can now download the NHS app, which gives you access to book appointments, order repeat medication, view your summary care record and view your covid vaccination history only. For further detailed access via the NHS app you will need to apply directly for online access as above through the surgery.

It may take more than a week for your identity to be checked and verified. For more information and to down load the NHS App visit www.nhs.uk/nhsapp.